Shipping policy

We specialize in the satisfaction of our customers and guarantee an enjoyable experience when shopping with us. Our shipping processing time is 3-10 business days with order and tracking number confirmations available. 

**Business days do not include weekends nor federal holidays.
Packages in the United States will be shipped via USPS priority mail and a tracking number will be sent to you via email or SMS text. Packages should arrive within 1-3 business after being shipped. Please check your tracking number for shipping updates, prior to contacting customer care for assistance. 

 

All orders are processed and shipped in order they are received. Standard shipping does not come with insurance against lost and or damaged or stolen packages. Expedited shipping comes with insurance against lost, damaged and stolen packages. Expedited shipping does not assume faster shipping please only select expedited shipping if you'd like this added security when ordering

 

Once delivery has already been made and confirmed by USPS, THE K COMPANY,  is NOT responsible for lost or stolen packages. It is the customer responsibility after confirmed delivery, to contact the USPS and submit a claim for their lost or stolen packages. THE K COMPANY will neither provide a refund nor send new products once the shipment’s tracking number has been confirmed and delivered to the address. We will make every attempt to ensure you have a pleasant experience with us but somethings are out of our control once they leave our facility.  If we are at fault we will make it right.

Please note that due to some delays in flights and mail some deliveries may take longer than expected. We thank you for understanding during this time.